After you have checked out and placed your order successfully, you will find clear details on how to send your Interac E-transfer.
IN YOUR CONFIRMATION EMAIL
The same instructions and details will be in your order confirmation email in case you have lost the thank you page after checkout.
MY ACCOUNT DASHBOARD
We will now be including all the information you need in your My Account Dashboard.
FAQ's For Paying
Before contacting us about paying, have a look below to find your question and answer.
1. I sent payment, now what?
Once you’ve sent your payment we will continue to process your order, if we’ve received your payment by 12:00pm(PST) your package will be shipped out that day, otherwise your package will be shipped out next business day.
3. What should I set my security question as?
On your Thank You Page after you checkout you will receive instructions on what information you need. We have made it easier for you by automatically filling in your order number in the instructions so you do not have to search for it anymore.
Order Number: XXXXXX
(Your order number will be displayed in your order confirmation email and on your Thank You page after you place an order)
5. I sent payment over the weekend, what will happen?
If you have ordered over the weekend or after the Friday 12:0pm (PST) cut off and sent money, we may deposit your e-transfer over the weekend, but it will not go out until the next business day. Do not worry your order will be processed on the next business day. We may process your payment on the weekend in order to not fall behind on orders.
7. What email should I send payments to?
The email to send payments to can now be found after checkout and in your order confirmation email. Or you may find all information and instructions in your My Account Dashboard HERE.
9. I sent the wrong amount, what next?
If we notice that your e-transfer amount is incorrect we will not deposit and it and inform you. You can always cancel your e-transfer and re-send a new one, in some cases we may have accidentally deposited your transfer and it’s for more than your order, we will send back the difference, or, we can give credit you in BC Bucks that will equal the difference. If your payment was for less and we deposited the amount, we will ask that you send the difference in another e-transfer.
11. Do I need a medical license?
No you do not need a medical license. However if you are a medical user and you are a registered member, we will help you find the best medication we offer on our site. For medical guest users, unfortunately you will purchase at your own risk.
2. How can I trust your site with payment?
budcheap.ca is a long term business, not a short term scam. By having Interac e-transfer and with the coming payment gateways we will be integrating, it would be very difficult to get away with scamming your money. Banks and gateway companies has put budcheap.ca business through proper identity, credit, and business confirmations. In addition you can always contact someone for live help.
4. What should I set my security answer to?
You can now find payment information after you have ordered on your Thank You page, or in your order confirmation email. We are no longer posting this information here as we may change information from time to time so please read your instructions carefully after you have ordered.
6. I have never used Interac E-Transfer, what can I do?
We have a full imaged tutorial here. Or you can always ask for live chat assistance during our business hours.
8. I have sent payment but it's been days without any confirmations.
It is a possibility that we missed your e-transfer, if this is the case contact us via live chat or email and we’ll track it down for you. If we’ve deposited your money and there’s been shipping/completed email contact us right away. We will solves this issue and if you are a registered member we will send a 10% off coupon.
10. Do you allow guest checkout?
Currently we do allow guest checkout, however as legalization becomes in we will require all users to verify age through our secure ID verification process.
12. What is your age restriction?
budcheap.ca requires all customers to be 19 years of age or older to purchase here no matter what province you live in. This is to insure that we cover all age restrictions from province to province.
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